Introduction

Purpose of report:

 

The purpose of this report is to analyze Amazon's operations and processes that are essential to their business functions. This report will focus on Amazon’s operations, locations, size, competitive capabilities, revenue, and have a main focus on on sustainability and reverse logistics. We will also identify opportunities that Amazon has to improve in the future.

 

What is Amazon? 

In the beginning, Amazon.com sold books. Today, Amazon is a leader of e-commerce, logistics, payments, hardware, data storage, and media. Amazon is the go-to site for online shoppers and dominates the retail and e-commerce world. Not only has it expanded its offerings of goods and services, but it also participates in the streaming video marketplace, the cloud computing marketplace, and most recently Amazon has entered into banking. Amazon's mission is to be Earth’s most customer-centric company. Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

Comments

Post a Comment

Popular posts from this blog

Order Process Analysis

Image
  This is a flow chart of the process of placing an order through Amazon.  Amazon is an online retailer that deals with a wide range of products and operates in many countries. Each product offered by the company is fed into its inventory management system, where its status at the company is indicated. The products can be categorized as available, inbound, unfulfillable, or reserved. Products tagged “available" can be ordered and shipped to the client since they are in the company's stock. Inbound products are goods that have been scheduled in shipping plans, in-transit, or currently being processed at the fulfillment warehouses. Unfulfillable products are available in the company’s warehouse but cannot be ordered or purchased because they are either under inspection or repair due to damages. The last category of goods on Amazon's website is categorized under reserved products. This means that they are received by the company's fulfillment centers and are associated wi
Read more

Acknowledgment

This report is a combination of different efforts. We would like to express our gratitude to our professor. Acknowledgment is here to show the professor that our group understands what is expected of us by specific timeframes. There are requirements to be met when completing each task, and it is essential that as students of this course, we understand and that the professor sees that we comprehend the topic before moving forward. For the duration of this semester, our group understands that communication within the group is essential for our success.  We commit to each delivering our own contributions to this project, and working together as a team to provide the best possible outcome. We understand that this project requires work outside the class scheduled time, and will work within our schedules to work together on it in accordance with all of the assigned due dates.  In addition, we all agree to equally participate in the final presentation by creating notes and delivering an enter
Read more

Competitive Priorities

Cost - Amazon business strategy can be described as cost leadership taken to the extreme. Range, price and convenience are placed at the core of Amazon competitive advantage. Two years ago, Amazon was seen  beating top competitors  on price, with Target's prices in particular  16.9% more expensive than Amazon.  Time - Amazon offers 2 day shipping to Prime members for people who are ordering things time sensitive. Amazon is also efficient in running their warehouses and fulfillment centers to not waste time. Flexibility -   Amazon was #3 on the flex job annual list of top 100 employers who offer the most flexibility to employees. They work hard to find the best talent and create roles that work well for their employees. Quality - Amazon offers good quality products for great prices online, They have struggled maintaining their quality approach in the past which is something that they are looking to fix in the future.
Read more